COVID-19

As we welcome you back to the Inn of Chagrin Falls, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. The Inn is redefining our cleaning and safety standards. We will actively monitor and evolve our solutions to ensure a continued focus on the health and safety of our guests and associates.

Public Spaces

Starting with our public spaces and high-traffic areas, we are going above and beyond our normal protocols. We are cleaning surfaces with increased frequency, dedicated staff, and recommended cleaning agents.

Hand Sanitizer

Hand sanitizing stations are being installed at entrances, at our front desks, and meeting spaces.

Social Distancing

Signage in public spaces will remind our guests to maintain social distancing. We have added partitions at check-in to provide an extra level of precaution for our guests and our associates. Masks are required for guests and staff in any common area.

Guest Rooms

In guest rooms, we have elevated our rigorous protocols to thoroughly clean all surfaces with hospital-grade disinfectants. And we will be placing disinfecting wipes in each room for your use.

Check in Technology

We are upgrading our check-in process to ensure contact free procedures.