Three Years of Growth and Gratitude at the Inn of Chagrin

Today marks my three-year anniversary since returning home to the Monven Group. Reflecting on this journey, I am filled with immense pride at how far we have come with the Inn of Chagrin.

In the past two and a half years, we have achieved remarkable milestones. We've completely remodeled 15 rooms, the lobby, and the study, thanks to the incredible talent of American fashion designer Christian Siriano. Our efforts have been recognized in WWD and Domino magazines and featured on Good Morning America. We even won the Chagrin Valley Chamber's Business of the Year award.

While these accolades are deeply gratifying, the true joy comes from working with an extraordinary team that shares a passion for guest service. Their dedication and enthusiasm shine through every day, making our inn a warm and welcoming place for all who visit.

However, the most rewarding aspect of my role is the opportunity to meet and connect with our incredible guests. I have had the privilege of sitting down with many of you, forming genuine friendships that enrich my life and our business. Each guest leaves a lasting impact on the Inn of Chagrin, contributing to the unique and special environment we cherish.

On a personal note, I’ve taken delight in watching my twin grandchildren grow up in the halls of the Inn of Chagrin. They think it’s super cool that grandma runs the Inn and that she “gave” them a room with two twin beds in it. We’ll let them continue to think it’s “their” room!

Whether you have stayed with us once or are a frequent visitor, we are honored that you choose the Inn of Chagrin as your home away from home. With numerous lodging options available, we are deeply grateful that you select us.

Thank you for making these past three years so remarkable. Here’s to many more years of providing exceptional guest service and building lifelong friendships.